Assisting our clients is at the heart of what we do at Granton Information Centre. Many Edinburgh residents turn to us knowing we have the experience to assist them with their benefits, debt and housing queries. Below is some recent feedback that we have received from our clients (*names have been changed):
John* Dec 2019: "I have had help from GIC on more than one occasion to fill out forms etc and the staff have been extremely helpful, put me at ease and explained the process fully. I would definitely come back in the future if I need to and would readily recommend your service to whoever may need it."
Alison* Dec 2019: "The lady I met was very good at explaining things to me and helping me to understand. It seems to me she went the extra mile for me. She is all about helping people and is easy to talk to which makes a big difference! It only took about 3 weeks to get my case done and I am very thankful to her and GIC."
Jackie* Aug 2019: "Just a note to say thank you for all the help, it's such a relief knowing that there are people that help and are genuine! I now have time to really focus on my recovery and I am super grateful."
Robert* Aug 2019: "I can't fill out forms by myself, and I definitely can't cope with it when things go wrong with my benefits. I'd be lost without GIC."
Carol* June 2019: "It goes without saying that the job that you do is a lifeline for someone like me. You provided reassurance and calmness when dealing with, which was, a very stressful situation for me. I cannot thank you enough for your support."
Michael* May 2019: "I've always come to Granton Information Centre, since I had to stop working a few years back because of health reasons. I tell anyone who has issues with money and benefits to come to you as you know what you're doing."