In 2021/22, 90% of our clients who completed a GIC Feedback Questionnaire, agreed that they felt less anxious about their financial situation after speaking to a GIC adviser.
Assisting our clients is at the heart of what we do at Granton Information Centre. Many Edinburgh residents turn to us knowing we have the experience to assist them with their benefits, debt and housing queries. Below is some recent feedback that we have received from our clients:
Assisting our clients is at the heart of what we do at Granton Information Centre. Many Edinburgh residents turn to us knowing we have the experience to assist them with their benefits, debt and housing queries. Below is some recent feedback that we have received from our clients:
I am writing this wee note to tell you that the help I received was brilliant and the service you do is very much helpful. So thank you all very much. |
I have used this service a few times and find the staff helpful and caring. An area like Granton needs a place for people to turn to when things go wrong. I have never felt judged here. Praise to all the staff. |
Thank you. You helped us claim benefits when we didn't know what we were entitled to. You all do very important work and I 'm so glad I spoke to you.
If I need help and assistance again at any time I will be more than happy to come back to GIC. Thank you for all your help.
When I called Granton Information Centre I was very stressed about by benefits and I don't think I was making much sense if I am honest. My physical health, and even more so my mental health, has suffered the last year because of lockdown and other things. My benefits advisor was kind and patient and she helped me to get everything sorted out. I feel like I have turned a big corner now. I can't thank Granton Information Centre enough."
I have been really worried about my spiralling debt and I was told by a friend to call Granton Information Centre. I am glad I did, there is now light at the end of the tunnel now, so cheers for that!