Useful Telephone Numbers |
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An extensive list of Edinburgh's third sector organisations and their services can be found in the EVOC Red Book Online Directory: The EVOC Red Book - Directory of third sector organisations and their services
Advice Agencies:
Advice Direct Scotland: 0808 800 9060
Advice Shop: 0131 200 2360
Community Help and Advice Initiative (CHAI): 0131 442 1009
Citizens Advice Edinburgh (CAE) info/appointments: 0131 510 5510
Civil Legal Assistance Office (CLAO): 0131 240 1960
Debtline: 0808 808 4000
Home Energy Scotland: 0808 808 2282
Money Advice Scotland: 0800 731 4722
Shelter Scotland: 0808 800 4444
HMRC / DWP:
Attendance Allowance helpline: 0800 731 0122
DWP Benefit enquiries: 0800 169 0310
Budgeting Loan (Social Fund): 0800 169 0140
Carer's Allowance: 0800 731 0297
Child Benefit: 0300 200 3100
Disability Living Allowance: 0800 121 4600
Jobcentre Plus, new claims: 0800 055 6688
Jobcentre Plus, new claims for those who have received Severe Disability Premium within a month: 0800 169 0350
Personal Independent Payment (PIP) new claims: 0800 917 2222
Pensions Service: 0800 731 0469
PIP enquiries: 0800 121 4433
Tax Credits: 0345 300 3900
Universal Credit helpline: 0800 328 5644
Health and Wellbeing:
Medical Emergencies: 999
NHS 24: 111
The 111 service provides urgent care and advice when your GP, pharmacy or dental practice is closed.
Addiction and Eating Disorders Support:
Alcoholics Anonymous: 0800 917 7650
Drinkline: 0800 7314 314
Gambler's Anonymous: 0370 050 8881
Frank (drug use): 0300 123 6600
Narcotics Anonymous: 0300 999 1212
National Drug Helpline: 0800 77 66 00
BEAT eating disorders: 0808 801 0432
Support for Carers:
Carers Scotland Advice Line: 0808 808 7777
Edinburgh Carers Council: 0131 322 8480
VOCAL: 0131 622 6666
Domestic Abuse and Forced Marriage Support:
Edinburgh Rape Crisis Centre: 0131 556 9437
Scotland’s Domestic Abuse and Forced Marriage Helpline: 0800 027 1234
Scottish Women's Aid: 0131 226 6606
Victim Support Scotland: 0800 160 1985
Mental Health Support:
Breathing Space: 0800 838 587
CALM: 0800 58 58 58
Edinburgh Crisis Centre: 0808 801 0414
Edinburgh Samaritans: 0131 221 9999
Parent and Family Support:
Children 1st Parentline Scotland: 08000 28 22 33
Families Outside (support for families affected by imprisonment): 0800 253 0088
One Parent Families Scotland (Lone Parent Helpline): 08088 010 323
NSPCC:0808 800 5000
Support for People Living with Cancer:
Macmillan Cancer Support: 0808 801 0432
Social Security Scotland:
Including: Best Start Payments, Carer’s Allowance Supplement, Funeral Support Payment, Job Start, Young Carer Grant, Child Winter Heating Assistance, Scottish Child Payment, Child Disability Payment and Adult Disability Payment.
0800 182 2222.
Other:
Edinburgh Council Main Switchboard: 0131 200 2000
Edinburgh Council Repairs Direct: 0131 200 2345
Edinburgh Council Social Care Direct: 0131 200 2324
Edinburgh Crisis Centre: 0808 801 0414
Scottish Legal Aid Board: 0131 226 7061
Scottish Welfare Fund: 0131 529 5299
An extensive list of Edinburgh's third sector organisations and their services can be found in the EVOC Red Book Online Directory: The EVOC Red Book - Directory of third sector organisations and their services
Advice Agencies:
Advice Direct Scotland: 0808 800 9060
Advice Shop: 0131 200 2360
Community Help and Advice Initiative (CHAI): 0131 442 1009
Citizens Advice Edinburgh (CAE) info/appointments: 0131 510 5510
Civil Legal Assistance Office (CLAO): 0131 240 1960
Debtline: 0808 808 4000
Home Energy Scotland: 0808 808 2282
Money Advice Scotland: 0800 731 4722
Shelter Scotland: 0808 800 4444
HMRC / DWP:
Attendance Allowance helpline: 0800 731 0122
DWP Benefit enquiries: 0800 169 0310
Budgeting Loan (Social Fund): 0800 169 0140
Carer's Allowance: 0800 731 0297
Child Benefit: 0300 200 3100
Disability Living Allowance: 0800 121 4600
Jobcentre Plus, new claims: 0800 055 6688
Jobcentre Plus, new claims for those who have received Severe Disability Premium within a month: 0800 169 0350
Personal Independent Payment (PIP) new claims: 0800 917 2222
Pensions Service: 0800 731 0469
PIP enquiries: 0800 121 4433
Tax Credits: 0345 300 3900
Universal Credit helpline: 0800 328 5644
Health and Wellbeing:
Medical Emergencies: 999
NHS 24: 111
The 111 service provides urgent care and advice when your GP, pharmacy or dental practice is closed.
Addiction and Eating Disorders Support:
Alcoholics Anonymous: 0800 917 7650
Drinkline: 0800 7314 314
Gambler's Anonymous: 0370 050 8881
Frank (drug use): 0300 123 6600
Narcotics Anonymous: 0300 999 1212
National Drug Helpline: 0800 77 66 00
BEAT eating disorders: 0808 801 0432
Support for Carers:
Carers Scotland Advice Line: 0808 808 7777
Edinburgh Carers Council: 0131 322 8480
VOCAL: 0131 622 6666
Domestic Abuse and Forced Marriage Support:
Edinburgh Rape Crisis Centre: 0131 556 9437
Scotland’s Domestic Abuse and Forced Marriage Helpline: 0800 027 1234
Scottish Women's Aid: 0131 226 6606
Victim Support Scotland: 0800 160 1985
Mental Health Support:
Breathing Space: 0800 838 587
CALM: 0800 58 58 58
Edinburgh Crisis Centre: 0808 801 0414
Edinburgh Samaritans: 0131 221 9999
Parent and Family Support:
Children 1st Parentline Scotland: 08000 28 22 33
Families Outside (support for families affected by imprisonment): 0800 253 0088
One Parent Families Scotland (Lone Parent Helpline): 08088 010 323
NSPCC:0808 800 5000
Support for People Living with Cancer:
Macmillan Cancer Support: 0808 801 0432
Social Security Scotland:
Including: Best Start Payments, Carer’s Allowance Supplement, Funeral Support Payment, Job Start, Young Carer Grant, Child Winter Heating Assistance, Scottish Child Payment, Child Disability Payment and Adult Disability Payment.
0800 182 2222.
Other:
Edinburgh Council Main Switchboard: 0131 200 2000
Edinburgh Council Repairs Direct: 0131 200 2345
Edinburgh Council Social Care Direct: 0131 200 2324
Edinburgh Crisis Centre: 0808 801 0414
Scottish Legal Aid Board: 0131 226 7061
Scottish Welfare Fund: 0131 529 5299